Privacy Policy
Privacy Policy
Effective Date: January 3, 2026
Website: https://tropica.com.bd
Business Name: Tropica Food
Location: Banani, Dhaka, Bangladesh
1. Introduction
Tropica Food is an organic food manufacturing and distributing company based in Bangladesh. We are committed to protecting the privacy of our customers, website visitors, employees, and business partners.
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, products, and services. By using our website, you agree to the terms described in this Privacy Policy and our Terms of Use.
If you do not agree with any part of this policy, please do not use our website or provide personal information to us.
2. Information We Collect
We may collect personal information that you voluntarily provide to us through our website, applications, or other interactive services. This may include:
Full name
Phone number
Email address
Delivery or billing address
Order and purchase information
Customer service communications
We may also automatically collect limited technical information such as IP address, browser type, and device information to improve website performance and security.
3. Use of Information
We use the personal information we collect for the following purposes:
To process, confirm, and deliver orders
To provide products and services requested by you
To communicate with you regarding orders, inquiries, or support requests
To improve our products, services, and website experience
To send promotional or marketing communications (when applicable)
To comply with applicable legal and regulatory requirements
4. Cookies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.
You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
5. Storage and Security of Information
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Personal information is stored in secure systems, and access is restricted to authorized personnel only who require such access to perform their job responsibilities.
While we strive to protect your data, no method of online transmission or electronic storage is completely secure.
6. Disclosure of Information
Tropica Food does not sell, rent, or trade your personal information to third parties.
We may share limited personal information only in the following situations:
With delivery and logistics partners to complete order fulfillment
With payment gateway providers to process secure transactions
With service providers who assist us in operating our business (e.g., customer support, data analysis)
When required by law, regulation, or legal process
7. Access to and Control Over Your Information
You have the right to request access to your personal information or request corrections if the information is inaccurate.
To make such a request, please contact us using the details provided below.
8. Children’s Privacy
Tropica Food does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Continued use of our website after any changes indicates acceptance of the updated Privacy Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:
Tropica Food
📍 House 77/A, Road 03, Block F, Banani, Dhaka 1213, Bangladesh
📞 Phone: +8801324252309
📧 Email: info@tropica.com.bd
📧 Alternate Email: tropicaallwells@gmail.com